Frequently Asked Questions

About BARDSI
What is BARDSI?

BARDSI is a premium activewear brand designed for women who play court sports and live fully. We create stylish, high-performance sportswear that moves seamlessly from the padel court, pickleball court or tennis court to everything after — coffee, brunch, errands, gym and beyond.
What sports is BARDSI designed for?

BARDSI is designed primarily for racket sports — padel, pickleball and tennis. Our Court to Life collection is built for the court and everything after, while our Beyond the Court collection is designed for the gym, studio and everyday active life.

Orders
How do I place an order?

Browse our collections, select your size and colour, add to cart and checkout. It's that simple. If you need help finding the right piece visit our New to BARDSI page.
Can I modify or cancel my order?

We process orders quickly so we can't guarantee changes once an order is placed. Please contact us immediately via our Contact page if you need to make a change and we'll do our best to help.

Shipping
Where do you ship to?

BARDSI delivers worldwide. All prices include duties and taxes so there are no surprise charges at delivery.
How long does delivery take?
  • Singapore: 1–3 business days
  • Southeast Asia: 3–9 business days
  • United States: 7–14 business days
  • Europe: 7–14 business days
  • Australia & New Zealand: 7–14 business days
  • Rest of World: 7–21 business days
Do you offer free shipping?

Yes — free shipping within Singapore on orders of SGD 150 or more. Free international shipping on orders of USD 250 or more.
Will I be charged customs or duties at delivery?

No — all BARDSI prices include any applicable import duties and taxes. What you see at checkout is what you pay in total.

Returns & Exchanges
What is your return policy?

We accept returns within 15 days of delivery for Singapore orders. Items must be unworn, unwashed and in original condition with all tags attached. Please visit our Contact page to initiate a return.
How do I exchange for a different size?

For Singapore orders, exchanges are available within 15 days of delivery for a flat fee of SGD 5. For international orders, we offer a size replacement service for a flat fee of SGD 20 which covers shipping and customs. Visit our Contact page to get started.
What is your international returns policy?

Due to the environmental impact of international returns, all international sales are final. However we stand fully behind the fit of every BARDSI piece — if your item doesn't fit contact us within 15 days and we'll arrange a size replacement for SGD 20.
What if I receive a faulty or incorrect item?

Please contact us immediately via our Contact page with your order number and a photo. We will resolve this at no cost to you regardless of your location.

Products
What is the difference between Court to Life and Beyond the Court?

Court to Life is our hero collection — designed for padel, pickleball and tennis with pieces that look great on court and everywhere after. Beyond the Court is designed for the gym, studio and everyday training. Some pieces — like our tops and bras — work beautifully across both collections, pairing with court skirts and leggings alike.

Not sure where to start? Visit our New to BARDSI page and we'll point you in the right direction.
How do I care for my BARDSI pieces?

To keep your BARDSI pieces looking and performing their best:

  • Machine wash cold with like colours
  • Do not bleach
  • Do not tumble dry
  • Do not iron
  • Do not dry clean

Air dry flat for best results.
How do I find my size?

Please refer to our Size Guide in each product page for detailed measurements and fit advice. If you're between sizes we generally recommend sizing up for a more comfortable fit on court.

Payments
What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard and American Express. Additional payment options are available at checkout depending on your location.